Your personal information is completely secure at Fbalee. We've clearly outlined what data we collect, why we collect it, and how we keep it protected.
The Core Pillars of Fbalee's Data Protection Framework
All your personal information and transaction data is protected with 256-bit SSL encryption — the same standard used in banking — so no one can intercept it in transit.
Fbalee never sells your personal information. Your data is not shared with third parties for marketing or advertising purposes. That is a core commitment we stand by.
Your data is stored on secure, firewall-protected servers. Regular security audits and updates ensure we maintain the highest level of protection.
We only collect information that is strictly necessary. We do not ask for data we do not need — just enough to provide our services, and nothing more.
You can view, correct, or request deletion of your data at any time. You have full control over your personal information.
Fbalee adheres to international data protection standards. Our Privacy Policy is reviewed regularly by experts and follows industry best practices.
This Privacy Policy applies to all services offered on the Fbalee platform — including the website, mobile app, and any other digital channels. By using Fbalee, you are deemed to have accepted this policy.
Fbalee is the trusted online gaming platform for millions of players across Bangladesh. We understand how valuable your personal information is, which is why our privacy policy is built to ensure it receives the highest level of protection.
This Privacy Policy clearly sets out what information we collect, why we collect it, how it is stored, and the circumstances under which it may be shared with third parties. Our goal is to ensure you can use our services with full knowledge and confidence.
Fbalee's Privacy Policy is built in line with international data protection laws and best practices. We believe transparency is the foundation of trust.
Fbalee only collects information that is necessary to provide its services. Details are outlined below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Registration, Communication & Security |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Game history, betting records, login timestamps | Service Improvement & Responsible Gaming |
We never store your password in plain text — only an encrypted hash is kept. Full bank account or card numbers are never stored on our servers.
Fbalee uses your information only for the following purposes:
You can opt out of marketing communications at any time. Update your notification preferences in your account settings or contact our support team.
Fbalee's website and app use cookies and similar technologies. Cookies are small data files stored in your browser or on your device.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working properly.
Fbalee does not use any third-party ad trackers or social media pixels that could transmit your browsing data to outside parties.
Fbalee never sells your personal information. However, necessary data may be shared in the following limited circumstances:
Data Processing Agreements (DPAs) are in place with all third parties. They may only use data for the designated purpose and are prohibited from sharing it further.
Fbalee does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:
Once the retention period expires, your data is securely deleted or anonymized. Where there is no legal obligation to retain it, data may be deleted earlier upon your request.
Every Fbalee member has the following rights over their own data:
To exercise these rights support@fbalee.ws Email us. We will respond to your request within 30 days. Identity verification may be required.
Fbalee strictly enforces an 18+ policy. We do not knowingly collect any information from individuals under the age of 18.
If we discover that a minor has used our services or provided personal information, the account will be immediately suspended and all associated data deleted.
If you suspect a child or minor is accessing Fbalee using your account or device, contact our support team immediately and set up a PIN or lock on your device.
Fbalee uses industry-standard technology and processes to protect your data:
In the event of a data breach, we will notify affected members within 72 hours and take immediate steps to minimize any damage.
To keep your account secure, use a strong password, enable 2FA, and log out immediately when using an unfamiliar device.
Fbalee may update this Privacy Policy as needed. When changes are made:
If you do not agree to the updated policy, you may request to close your account and receive a full refund of any remaining balance.
For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:
Our dedicated Data Protection Officer (DPO) reviews all privacy-related requests and issues decisions independently and impartially.
General privacy questions can also be answered via our live support chat. However, formal requests to delete or access your data must be submitted by email.